Return & Refund Policy

At SPGLOW, your satisfaction is our priority. If you are not completely happy with your purchase, we're here to help.

Return Window

You have 7 days from the date of delivery to request a return. After this period, we are unable to accept return requests.

Eligibility

To be eligible for a return, your item must be:

Unused and in the same condition as when you received it
In its original packaging

Items that have been used, damaged, or are not in their original packaging will not be accepted for return.

How to Start a Return

To initiate a return, please email us at goodpoints.pk@gmail.com with the following information:

Your order number
The reason for your return

Our team will respond within 1-2 business days with return instructions.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your original payment method within 5 to 10 business days, depending on your bank or payment provider.